Feb 02, 2023  
2017-2019 Catalog Addendum 
    
2017-2019 Catalog Addendum [ARCHIVED CATALOG]

Business Management-Customer Service Representative Certificate of Proficiency


45 Credits

This certificate explores customer service as a competitive advantage in business and personal career development. Students develop proficiency in customer service by applying human relations, communications, and conflict resolution skills, in order to solve problems and exceed customer expectations.

Contacts: Tim Broxholm, ext. 4377 - tbroxholm@greenriver.edu, Jeff Perlot, ext. 4865 - jperlot@greenriver.edu

Notes


* Keyboarding skills may be demonstrated by passing a typing test at 40 wpm administered by the Business Technologies and Administrative Careers.

# Satisfies related instruction requirements.