ERTECH 102 - Emergency Room/Patient Care Technician

1. Explain the roles and responsibilities of the Emergency Room Technician as a member of the emergency medical team.
2. Assess emergency situations and demonstrate effective treatment skills.
3. Analyze, synthesize, integrate, and evaluate medical terminology.
4. Identify select diagnostic and therapeutic procedures and describe diagnoses for which they are performed.
5. Demonstrate the ability to work cooperatively as a member of a healthcare team, including the use of effective communication skills.
6. Apply principles of anatomy, pathophysiology, and lifespan development.
7. Describe and apply therapeutic communication skills needed when assessing and managing patients.
8. Identify needs of patients of all ages with various complaints, concerns, and injuries.
9. Recognize common, urgent, and emergent needs of patients in the Emergency Room setting.
10. Describe professionalism in approach to legal, social, cultural, and ethical concerns that influence patient care.

1. Function as a member of a health care team to provide safe, patient-centered care.
2. Use appropriate medical language to communicate with co-workers and ancillary staff.
3. Perform duties safely and effectively within their scope of practice as outlined by the Certified Nursing Assistant and Phlebotomy programs’ requirements.
4. Apply problem solving and critical thinking skills within their scope of practice and in coordination with team members to foster good patient outcomes.
5. Perform infection control techniques and safety complying with federal, state, and locally mandated regulations regarding safety practices.
6. Use effective written and oral communication and listening skills in interactions with a diverse patient population.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.