40 Credits

This certificate program is designed for students who have completed the Medical Office Administration Degree or who have previous medical office experience and will allow them to increase their ability to achieve the goal of medical office manager. Students in this program must complete each class with a grade of 2.0 or higher, and some prerequisites may be needed to enter the required classes. Students may enter this program at the beginning of any quarter.

Contacts: Shannon Sharpe, ext. 4378 - ssharpe@greenriver.edu, Lea Ann Simpson, ext. 4393- lsimpson@greenriver.edu

Program Website: Medical Office Administration | https://www.greenriver.edu/students/academics/degrees-programs/medical-office-administration/

Gainful Employment

Find important information about educational debt, earnings, and completion rates of students who attended these programs at https://www.greenriver.edu/consumer-information/gainful-employment-information/medical-office-manager/

Program Outcomes:

1. Accurately spell, pronounce and define common medical terms related to major disease processes, diagnostic procedures, laboratory tests, abbreviations, drugs, and treatment modalities. 
2. Develop an understanding of the structure and function of the healthy human body, diseases and treatment modalities. 
3. Identify the different types of healthcare providers, disciplines, common departments and general structure found within healthcare organizations. 
4. Analyze and verify medical record and documentation accuracy and validity. 
5. Identify and define medical disease, diagnosis, procedural terms and abbreviations. 
6. Abstract diagnostic and procedural terminology to accurately assign ICD-10-CM, CPT-4 and HCPCS level II codes. 
7. Define key legal concepts related to healthcare  
8. Perform mathematical calculations needed to process a claim, determine allowed amounts, deductibles and co-payments, process cash, check and electronic payments, and balance monthly and yearly financial records. 
9. Complete all general medical practice management software tasks such as registering and scheduling patients, searching and reviewing medical records online, entering codes, payment and other electronic health record (EHR) tasks.