IT 293 - System Analysis and Troubleshooting

Credits: 5
Provides students a practical, streamlined, and updated approach to information systems development. Topics include coverage of emerging technologies, such as agile methods, cloud computing, and mobile applications which compliments traditional approaches to systems analysis and design. Real-world examples emphasize critical thinking and IT skills in a dynamic, business-related environment.

Course Outcomes:
Students who successfully complete this class will be able to:

Describe systems analysis and design techniques.
Explain techniques for analyzing the business case.
Describe requirements, data, process and object modeling.
Describe development strategies.
Explain techniques used to manage systems implementations.
Explain techniques used to manage systems support and security.

Program Outcomes

Understand and demonstrate procedures to install, configure, support, and troubleshoot operating systems.
Understand security principles, system and network vulnerabilities, and common mitigation practices.
Understand and demonstrate basic programming and database constructs.
Understand network infrastructure, logic, and troubleshooting procedures.

College-wide Outcomes

Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.