PTA 102 - Therapeutic Interaction in Health Care

1. Identify the factors that contribute to an effective patient-PTA relationship.
2. Identify factors that facilitate the psychological adjustment of the patient to his/her illness or disability.
3. Identify factors that contribute to effective teamwork.
4. Identify personal strengths and areas needing improvement as a developing health care practitioner.
5. Demonstrate active listening skills.
6. Demonstrate awareness of cultural differences in clinical scenarios.
7. Differentiate between passive, assertive and aggressive behavior.
8. Apply ethical principles to healthcare related scenarios.
9. Identify strategies for conflict prevention and resolution.
10. Examine the role of values in healthcare decision making.

1. Provide care in a safe, legal and ethical manner.
2. Communicate effectively and appropriately with patients, families, physical therapists and other care providers both verbally and non‐verbally including accurate written communication and documentation.
3. Instruct patients, families and other health care providers using techniques consistent with the level of the audience.
4. Function as integral team members and participate in the team process.
5. Transition to successful employment as PTA.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.