Jan 25, 2022  
2019-2020 Catalog 
2019-2020 Catalog [ARCHIVED CATALOG]

Business Management-Customer Service Representative Certificate

45 Credits

This certificate explores customer service as a competitive advantage in business and personal career development. Students develop proficiency in customer service by applying human relations, communications, and conflict resolution skills, in order to solve problems and exceed customer expectations.

Contacts: Tim Broxholm, ext. 4377 - tbroxholm@greenriver.edu, Nicole Harris, ext. 4389 - nharris@greenriver.edu, Jeff Perlot, ext. 4865 - jperlot@greenriver.edu

Program Website:

Business, Marketing & Entrepreneurship | https://www.greenriver.edu/students/academics/degrees-programs/business-marketing-and-entrepreneurship/

Gainful Employment

Find important information about educational debt, earnings, and completion rates of students who attended these programs at https://www.greenriver.edu/consumer-information/gainful-employment-information/business-management-csr/

Related Instruction Requirements (20 credits)

Satisfies related instruction requirements.

Written Communication

Choose one of the following:

Oral Communication

Choose one of the following:


Choose one of the following:



* Keyboarding skills may be demonstrated by passing a typing test at 40 wpm administered by the Business Technologies and Administrative Careers.

Last Revised