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May 22, 2022
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2019-2020 Catalog [ARCHIVED CATALOG]
Business Management-Customer Service Representative Certificate
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Return to: Programs of Study
45 Credits
This certificate explores customer service as a competitive advantage in business and personal career development. Students develop proficiency in customer service by applying human relations, communications, and conflict resolution skills, in order to solve problems and exceed customer expectations.
Contacts: Tim Broxholm, ext. 4377 - tbroxholm@greenriver.edu, Nicole Harris, ext. 4389 - nharris@greenriver.edu, Jeff Perlot, ext. 4865 - jperlot@greenriver.edu
Program Website:
Business, Marketing & Entrepreneurship | https://www.greenriver.edu/students/academics/degrees-programs/business-marketing-and-entrepreneurship/
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Core Requirements (20 credits)
Related Instruction Requirements (20 credits)
Satisfies related instruction requirements.
Written Communication
Choose one of the following:
Oral Communication
Choose one of the following:
Computation
Choose one of the following:
Choose 5 credits from the following courses to total 45 credits
Notes
* Keyboarding skills may be demonstrated by passing a typing test at 40 wpm administered by the Business Technologies and Administrative Careers.
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Return to: Programs of Study
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