BUS 166 - Human Relations and Work Readiness

1. Identify theories of motivation and human behavior.
2. Describe the impact of human perception and people relationships.
3. Discuss and distinguish four general styles of leadership.
4. Explain the essential principles of understanding communication.
5. Examine current workforce issues faced by today’s employees and managers, including diversity, discrimination and sexual harassment.
6. Define customer service and list the major components of a customer-focused environment.
7. Explain the strategies for improving listening ability.
8. Illustrate strategies for time management.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 173 - Basic Financial Management

1. Identify the steps involved in personal financial planning.
2. Develop a personal balance sheet.
3. Define the main steps and skills required in creating a budget.
4. Explain the advantages and disadvantages of consumer credit.
5. Define the major types of insurance and their purpose.
6. Describe the major types of investments according to their risk/return profile.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 177 - Supervised Work Experience 1

1. Develop short-term goals for work-related responsibilities.
2. Complete work-related responsibilities.
3. Assess performance against the goals for work-related responsibilities.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 180 - Supervised Work Experience 2

Credits: 1-6
Workplace experience allows students to apply skills learned in the Business Management program. Internships approved by faculty coordinator can be paid or unpaid. Variable credit based on hours in internship.

Prerequisite: Completion of at least 15 credits in Business Management and instructor’s permission.

Course Outcomes:
Students who successfully complete this class will be able to:

1. Develop short-term goals for work-related responsibilities.
2. Complete work-related responsibilities.
3. Assess performance against the goals for work-related responsibilities.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 181 - Introduction to International Business

1. Explain the process of globalization; what causes it and its effects.
2. Identify the components of culture and describe its impact on international business.
3. Describe various political, economic, and ethical systems that exist in the global business environment.
4. Explain the basics of international trade and foreign direct investment.
5. Summarize the basics of regional economic integration, and identify the key regional economic bodies in the world today.
6. Discuss the various aspects of international financial markets and international monetary systems.
7. Explain how to quote currencies in teh foreign exchange market.
8. Discuss international business strategies and opportunities.
9. Evaluate market entry strategies for companies involved in international business.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.

BUS& 201 - Business Law and the Regulation of Business

1. Display a working knowledge business law in society, and the factors that effect the evolution of those laws over time.
2. Understand the fundamental Concepts of Contracts, the Uniform Commercial Code, Sales and Secured Transactions, Bankruptcy, and Third Party contracts, property principles, and Contract Remedies available for Breach.
3. Demonstrate an ability to concisely articulate the specific holdings and  reasoning in given assigned cases.
4. Work cooperatively and effectively in group presentations.

1. Recognize and use critical thinking elements and standards as they apply to the study of legal content.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 202 - Introduction to Project Management

1. Recognize uses of project management in various industries and job positions.
2. Define project scope and understand the importance of working with project stakeholders.
3. Identify tasks and create a work breakdown structure.
4. Schedule tasks according to priorities and predecessors; identify the project critical path.
5. Schedule a project and understand options for altering schedule or rebalancing resources.
6. Summarize basic budgeting and risk management methods.
7. Explain various methods for process improvement.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 257 - Customer Service Strategies

1. Explain the concept of services marketing.
2. Differentiate how to assess and improve service quality.
3. Analyze a business firm’s service delivery.
4. Utilize case studies for improving customer service strategies.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 258 - Principles of Management and Supervision

1. Explain the basics of strategic planning and creative problem solving.
2. Discuss methods to organize and delegate work.
3. Evaluate processes for hiring, firing, and evaluating staff.
4. Describe keys to effective communication and leadership in the workplace.
5. Identify common tools for a manager.
6. Discuss systems for controlling finances, people, and operations.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 259 - Customer Service Representative Practicum

1. Explain how the function and service provided by a call center contribute to organizational effectiveness.
2. Identify customer issues, analyze root causes, make appropriate decisions, and ensure correct results and ongoing customer support.
3. Compose customer communications that articulate root causes and solutions in a concise and empathetic manner and utilize a variety of communication mediums, which may include chat, email, text, and social media methods.
4. Resolve customer issues by applying the following skills: Utilizing Standard Operating Procedures (SOPs), Negotiation, and Conflict Resolution.
5. Verbally articulate root causes and solutions in a concise and sympathetic manner.
6. Implement effective human relations skills in a contact center environment by contributing to a team process improvement project.
7. Apply computer and technology proficiency while participating in a call center simulation lab by engaging with customers, recording call information, troubleshooting, and documenting resolution.

1. Demonstrate leadership competencies and teamwork skills necessary to resolve interpersonal and organizational challenges that most often occur in the modern workplace.
2. Communicate clearly, appropriately, and persuasively to business stakeholders, both orally and in writing.      
3. Describe the basics of strategic planning and creative problem solving.
4. Explain the methods for organizing and delegating work.
5. Discuss self-management skills related to areas such as goal setting, self-esteem, and problem solving.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 300 - Introduction to Entrepreneurial Leadership

1. Demonstrate interpersonal behaviors associated with effective entrepreneurial leadership in a team-based setting.
2. Apply strategies associated with highly effective teams to complete an experiential learning project.
3. Build a team using theories from entrepreneurial leadership literature and team dynamic literature.
4. Analyze individual entrepreneurial leadership skills and teaming skills through self-assessment and reflection.
5. Discuss entrepreneurial leadership and teaming strategies using theory and research.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 310 - Marketing Research and Analytics

1. Contrast marketing research methods in terms of effectiveness, accuracy, cost, and required resources.
2. Differentiate major types of measurement techniques and data collection methods.
3. Analyze data obtained using marketing research.
4. Construct market research project proposal that specifies research goals and methods.
5. Propose marketing strategy recommendations utilizing results obtained from marketing research.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 335 - Integrated Marketing Communications

1. Summarize the concept of integrated marketing communications and how it relates to various components of the marketing mix.
2. Outline a marketing strategy that integrates situational analysis, competitive analysis, a d target market analysis.
3. Develop a creative strategy that encompasses definition of target audience, key selling ideas, desired brand image, and tactics for creative execution.
4. Construct a media plan t hat accomplishes predetermined obj ectives for targeting, read\, frequency, and creative strategy.
5. Critique the media selection for a promotional program based on the objectives for the promotional program.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 340 - Project Management

1. Define a project and how it contrasts with ongoing operations.
2. Identify stakeholders.
3. Write project charter, scope of work, communications plan, and responsibility matrix.
4. Examine risks to a project and methods for mitigating those risks.
5. Build a Work Breakdown Structure.
6. Identify task relationships and schedule tasks based on available resources.
7. Estimate project costs and timelines.
8. Rebalance project schedule and understand impact to cost, schedule, and quality.
9. Apply keys to building strong project team and solving common project problems.
10. Examine methods for monitoring project and closing out project.
11. Implement common project management software tools to assist scheduling, estimating, and monitoring of project.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 344 - Entrepreneurial Finance

1. Explain the purpose and structure of a balanced sheet, income statement, and statement of cash flows.
2. Evaluate financial and operating performance of a firm by analyzing their financial statements.
3. Determine company value using multiple valuation models.
4. Estimate financing needs for a firm using projected financial statements.
5. Develop financial plan for a firm based on their financing needs and the available financing alternatives.

1. Analyze and use business data to develop appropriate business and marketing strategies.
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product.
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BUS 350 - Production Development and Innovation

1. Justify market opportunity for a new product using analysis of target market, competition, and other components of the business environment.
2. Generate multiple product concepts that address market opportunity.
3. Analyze feasibility of product concepts in terms of design, manufacturing, and cost.
4. Develop plan for creating and testing prototype of product concept.
5. Compose a product development plan that includes product specifications, supplier identification, performance testing, and financial analysis of project.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 360 - Sales and Negotiation

1. Critique strategies for effective negotiation based on a negotiation scenario.
2. Apply interest-based negotiation principles.
3. Outline the process and strategies needed to create a productive buyer-seller relationship.
4. Implement successful sales management practices.
5. Formulate a sales strategy for a given sales scenario.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 365 - Consumer Behavior

1. Outline the key factors that affect consumer behavior.
2. Summarize consumer trends based on current research related to consumer behavior.
3. Contrast the types and stages of consumer decision-making.
4. Determine consumer buying behavior using market segmentation analysis.
5. Formulate specific marketing strategies given a scenario for consumer buying behavior.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 385 - Operations Management for Competitive Advantage

1. Explain the role of operations management for maximizing competitiveness and productivity.
2. Determine product and service capacity needs using multiple forecasting methods.
3. Critique options for process selection, facility layout, and work design based on a firm’s business objectives and forecast.
4. Construct production plan that meets a firm’s objectives for lead times, inventory levels, capacity, and cost.
5. Estimate the cost-benefit of process and quality improvement initiatives, including those emcompassing principles of Lean, Six Sigma, and SPC.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 390 - Digital Marketing

1. Explain the role of digital marketing in an integrated marketing communications plan.
2. Compare the various forms of digital marketing in terms of cost, reach, targeting, and measurability.
3. Critique websites and landing pages for effectiveness of messaging, layout, and navigation.
4. Calculate the return on investment for an online marketing campaign.
5. Modify an online strategy by using web analytics to optimize traffic, customer engagement click-through rates, and/or conversions.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 395 - Strategic Marketing and Management

1. Develop marketing strategies for products at different stages of the product life cycle.
2. Modify a product line based on the firm’s marketing strategy, the business environment, and the product’s stage in the product life cycle.
3. Critique a firm’s roadmap for product mix in terms of its effect on customer acquisition, customer retention, and market positioning.
4. Formulate strategies to maximize customer acquisition and retention.
5. Design marketing strategies that leverage the core competencies of the firm with forces of the business environment.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BUS 400 - Personal and Professional Branding

1. Develop a personal branding strategy that effectively communicates core values, skills, strengths, and value proposition to appropriate stakeholders. 
2. Create a personal marketing plan that can be utilized for identifying and attaining professional opportunities.
3. Apply networking strategies to increase professional opportunities.
4. Construct, format, and tailor a professional resume, digital profile, and portfolio.
5. Demonstrate an understanding of the behavioral interview process by participating in simulated behavioral interviews.
6. Create a professional development plan that focuses on further development of strengths, addresses weaknesses, identifies career opportunities, and acknowledges threats.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 401 - Special Topics: Marketing and Entrepreneurship 1

1. Analyze a specific topic in marketing and entrepreneurship.
2. Explain how to apply the topic to develop, grow, or optimize a business.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 402 - Special Topics: Marketing and Entrepreneurship 2

1. Analyze a specific topic in marketing and entrepreneurship.
2. Explain how to apply the topic to develop, grow, or optimize a business.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 403 - Special Topics: Marketing and Entrepreneurship 3

1. Analyze a specific topic in marketing and entrepreneurship.
2. Explain how to apply the topic to develop, grow, or optimize a business.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 404 - Special Topics: Marketing and Entrepreneurship 4

1. Analyze a specific topic in marketing and entrepreneurship.
2. Explain how to apply the topic to develop, grow, or optimize a business.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 405 - Special Topics: Marketing and Entrepreneurship 5

1. Analyze a specific topic in marketing and entrepreneurship.
2. Explain how to apply the topic to develop, grow, or optimize a business.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 460 - Venture Launch 1

1. Develop proposal for new business, utilizing concepts learned in the areas of marketing operations, entrepreneurship, finance, and accounting.
2. Develop business plan for new venture.
3. Formulate strategies to obtain funding for new venture.
4. Construct an original pitch for presentation to business professionals and potential funders.
5. Present business plan to business professionals and potential funders.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BUS 490 - Venture Launch 2

1. Develop a minimum viable product prototype.
2. Employ a market research process to validate product concept.
3. Modify business plan based on market research.
4. Present business plan to business professionals and potential funders.

1. Analyze and use business data to develop appropriate business and marketing strategies.                                     
2. Apply entrepreneurship principles to better leverage organizational resources.
3. Apply economic and behavioral concepts to strategy formulation.
4. Conduct a survey of the business environment, identify opportunities, and formulate a plan for capitalizing on them.
5. Assess the potential market for a product, and then formulate a plan for developing and marketing the product. 
6. Formulate and communicate an original business plan to an audience of stakeholders.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 100 - Fundamentals of Computers

1. Discuss the history of computers.
2. Identify the components of a computer system and explain their use.
3. Distinguish between software and hardware.
4. Make an informed decision in selecting hardware and software.
5. Identify ethical issues which involve computer usage.
6. Produce printed documents using word processing software.
7. Use spreadsheet software to construct simple worksheets and graphs.
8. Set up a small database using data management software.
9. Create a PowerPoint presentation.
10. Integrate Microsoft Office 365 software applications.
11. Access information from the Internet.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 101 - Beginning Keyboarding

1. Type the alphabet, number, and symbol keys using proper touch keyboarding technique.
2. Use a computerized keyboarding program.
3. Use a word processing program and formatting features to produce documents.
4. Format and produce business letters.
5. Format and produce standard memorandums.
6. Format and produce academic reports with internal citations, quoted material reference listings, and title pages.
7. Format tables with main/secondary/column headings with left/centered/right/decimal tab column formatting.
8. Recognize and interpret proofreading marks while working from rough draft copy.
9. Develop keyboarding speed and accuracy during 5-minute timings.
10. Proofread and edit material accurately.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 102 - Intermediate Keyboarding

1. Keyboard accurately using touch typing technique.
2. Use a word processing program and its formatting features to produce documents.
3. Prepare block and modified block business letters with special letter notations.
4. Prepare interoffice memorandums, prepare and format tables using word processing table features.
5. Prepare reports with title pages, table of contents, executive summaries, internal citation/footnotes/endnotes, reference listings, appendix pages.
6. Prepare multi-page documents (letters, memos, reports).
7. Prepare administration documents (agendas, minutes, itineraries, news release).

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 103 - Advanced Keyboarding

1. Type straight-copy more rapidly and accurately using touch typing techniques.
2. Type numbers more rapidly and accurately.
3. Develop keyboarding speed and accuracy during 5-minute timings.
4. Develop document production speed and accuracy.
5. Create documents using computer word processing program.
6. Make decisions about assignments when specific instructions are not given.
7. Integrate letter, report, form and table formatting.
8. Produce error-free documents using proper formats and decision-making skills.
9. Create a reference manual for a business office.
10. Apply formatting, communication, and problem-solving skills in various business environments.
11. Work as a team while completing a group project.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 104 - Computer Fundamentals: Internet

1. Define the Internet.
2. Describe hypermedia and browsers.
3. Explain a hypermedia link.
4. Start a Browser.
5. Describe Browser features.
6. Maneuver through the history list.
7. Create and remove favorites.
8. Save Web Pages on a storage device.
9. Print Web pages.
10. Save graphic images on a floppy disk.

1. Implement calculator/computer technology to solve problems.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 105 - Computer Fundamentals: Word

1. Create, save and edit documents using Microsoft Word.
2. Copy and move text.
3. Preview and print documents.
4. Format documents.
5. Create lists and tables.
6. Insert and format graphics.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 106 - Computer Fundamentals: Excel

1. Create, save and edit spreadsheets using Microsoft Excel.
2. Preview and print workbooks.
3. Use Excel functions.
4. Copy and move cell entries, including formulas and functions.
5. Format labels and values.
6. Edit worksheet attributes.
7. Create a chart.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 107 - Typing Speed and Accuracy 1

1. Demonstrate improved typing technique.
2. Demonstrate improved typing speed and accuracy.
3. Diagnose errors.
4. Develop a rhythmic typing skill.
5. Increase speed a minimum of 10 words per minute.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 108 - Typing Speed and Accuracy 2

1. Demonstrate improved typing technique.
2. Demonstrate improved typing speed and accuracy.
3. Diagnose errors.
4. Develop a rhythmic typing skill.
5. Increase speed a minimum of 10 words per minute.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 109 - Legal Terminology

1. Recognize and understand the meaning and usage of relevant legal terms through analysis of roots, prefixes, and suffixes of Latin derivation.
2. Use correct legal terminology within the context of given legal scenarios.
3. Read, pronounce, spell, and write legal terms correctly.
4. Work cooperatively and effectively in group discussions.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 110 - Business Math Applications

1. Operate a ten-key keyboard on a desktop calculator and computer rapidly and accurately by “touch”.
2. Demonstrate a working knowledge of basic-arithmetic fundamentals in solving a wide variety of business problems.
3. Use the special function keys found on most calculator/computer keyboards.
4. Apply business math skills in an EXCEL unit.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 111 - Introduction to Computer Literacy

1. Identify and utilize fundamentals aspects of the Microsoft Windows OS (Operating System) environment, hardware components, and file management.
2. Identify and demonstrate major functions of the Green River College LMS (learning management system).
3. Utilize campus and Outlook  components including email, calendar, and tasks.
4. Identify and apply appropriate basic Internet use.
5. Research and demonstrate understanding of information literacy.
6. Create, save and edit documents using Microsoft Word.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BTAC 112 - Beginning Word

1. Create, save and edit documents using Microsoft Word.
2. Construct and format professional documents.
3. Create lists and tables.
4. Insert and format graphics.
5. Create and apply mail merge features using multiple data sources.
6. Create and modify references.
7. Utilize file management.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 113 - Computer Fundamentals: Access

1. Create, open and edit a database.
2. Create and modify a table.
3. Enter and edit records.
4. Navigate within the database objects.
5. Create a query, a form, and a report.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 114 - Microcomputer Fundamentals: PowerPoint

1. Create, open and edit a presentation.
2. Add and format slides.
3. Work in different views.
4. Apply slide show timings, animations and transitions.
5. Print a presentation using various layouts.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 115 - Professional Image Building

1. Identify guidelines for professional wardrobe.
2. Project a professional image in a believable manner.
3. Draw a conclusion on individual image and project it properly.
4. Take his/her/their skills and abilities and learn how to successfully present them in a competitive job market.
5. Develop positive self esteem through positive imaging.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 117 - Exploring PowerPoint

1. Prepare and modify a PowerPoint presentation.
2. Format slides.
3. Add visual appeal and animation.
4. Add visual elements.
5. Share and connect data.
6. Link and embed objects and files.
7. Share presentations.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 118 - Basics for Online Education

1. Access the Internet.
2. Use Word for creation of reports.
3. Apply appropriate file management techniques.
4. Search the Web for necessary information.
5. Attach files to email messages.
6. Communicate through email.
7. Apply basic computer skills.
8. Organize and following directions.
9. Sequence work-time management.
10. Apply problem solving skills.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 119 - MOS Core and Expert Certification Preparation

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for Access, Excel, PowerPoint, and Word.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 125 - Medical Terminology for Office Administration

1. Identify and define the four major word parts most frequently used with the major body systems and specialties.
2. Assemble word parts into medical terms associated with each body system.
3. Define the most common suffixes and prefixes used by the major body systems.
4. Define the meaning of the major word roots used by the major body systems.
5. Accurately spell and pronounce medical terms related to anatomy and anatomical positions.
6. Accurately spell and pronounce medical terms related to diagnostic and therapeutic procedures.
7. Accurately spell and pronounce medical terms related to radiology exams, laboratory tests and prescribed drugs.
8. Define abbreviations related to anatomy, diagnoses and procedures. Define the major terms used for human body orientation, anatomic position and body planes.
9. Define unfamiliar medical terms by analyzing the word parts and verifying the definition using a medical dictionary.
10. Use the internet to locate information about specific medical conditions, procedures and research.
11. Identify and define pathological conditions common to the body systems. Correctly label anatomical diagrams for the major body systems.

1. Accurately spell, pronounce and define common medical terms related to major disease processes, diagnostic procedures, laboratory tests, abbreviations, drugs, and treatment modalities.
2. Develop an understanding of the structure and function of the healthy human body, diseases and treatment modalities.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BTAC 126 - Pharmaceutical Basics

1. Identify the various subspecialty areas of pharmacology.
2. Identify the various routes of drug administration.
3. Differentiate among the various classes of drugs and learn their actions and side effects.
4. Define medical terms using combing forms, prefixes, and suffixes that relate to pharmacology.
5. Apply your new knowledge to understanding medical terms in their proper contents, such as medical reports and records.
6. Recognize drugs by chemical, generic, brand names.
7. Use references for researching medications.

1. Analyze and verify medical record and documentation accuracy and validity.
2. Identify and define medical disease, diagnosis, procedural terms and abbreviations.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 127 - Overview of Human Diseases for Non-Clinicians

1. Describe structural, functional, and normal variants in the body that may produce disease.
2. Describe the common physiologic effects of disease on the body.
3. Describe the diagnosis, effect, and treatment of fluid, electrolyte, and acid-base imbalances in the body.
4. Describe the clinical manifestations, diagnosis, long and short term effects of different disease processes affecting specific body systems.
5. Describe the treatment, therapy, and restoration of different disease processes affecting specific systems.
6. Explain the roles of members of the healthcare team in the prevention, diagnosis, and treatment of specific disease conditions and processes.
7. Explain the implications in the prevention and treatment of specific disease conditions and processes. 

1. Analyze and verify medical record and documentation accuracy and validity.
2. Identify and define medical disease, diagnosis, procedural terms and abbreviations.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BTAC 130 - Business Correspondence

1. Use appropriate words to write clear sentences and paragraphs, and to punctuate and spell according to correct English usage.
2. Apply the following principles for effective business message writing: you attitude, courtesy, positive language, coherence, emphasis techniques.
3. Produce structurally correct messages by using appropriate psychological concepts.
4. Develop an orderly and objective communication of factual information in a short report format.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BTAC 132 - Business Communication Applications

1. Identify and implement elements of Microsoft Office applications.
2. Plan, create, and modify presentations.
3. Construct and format professional email and scheduling components.
4. Organize information using digital tools.
5. Integrate Microsoft Office applications.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 133 - Prep Test 1-Microsoft Certification Access

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for Access.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 134 - Prep Test 2-Microsoft Certification Access

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for Access.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 135 - Prep Test 1-Microsoft Certification Excel

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for Excel.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 136 - Prep Test 2-Microsoft Certification Excel

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for Excel.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 137 - Prep Tests - Microsoft Certification PowerPoint

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for PowerPoint.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 138 - Prep Test 1-Microsoft Certification Word

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for Word.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 139 - Prep Test 2-Microsoft Certification Word

1. Examine the testing format.
2. Review the concepts that are included in the Core and Expert Microsoft Office Specialist (MOS) certification exams for Word.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 140 - Records Management

1. Explain the terminology of the records management field.
2. Organize records based on correct filing methods.
3. Relate textbook theory to actual business practice.
4. Develop an appreciation for the importance of records management.
5. Demonstrate the use of computer applications for records management.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 142 - Health Information and Delivery Systems

1. Describe and distinguish between the different types of healthcare delivery systems responsible for providing healthcare.
2. Identify the different types of healthcare providers, disciplines, common departments and general structure found within healthcare organizations. HIM.
3. Describe the structure and use of health information and the importance of health record documentation.
4. Explain medical providers’ duties and responsibilities in record keeping and general patient care.
5.  Explain the components of an electronic health record (EHR) and documentation requirements for all health records.
6. Apply statutes and regulations governing retention of health records and health information.
7. Describe manual and automated filing systems for health information.
8. Explain the basic computer concepts, electronic communication and internet technologies used with healthcare documentation.
9. Differentiate between impersonal and personal use of health information.
10. Describe the importance of the Code of Ethics of the American Health Information Management Association (AHIMA).
11. Explain the fundamental need of Informational Technology (IT) specialty products used in healthcare settings.
12. Define the types of coding classification systems, healthcare data sources and data sets used in healthcare.
13. Define and differentiate between the different health record data collection tools.
    • Define data retrieval, maintenance, quality, integrity, security processes and monitoring.
    • Define document archival, retrieval, and imaging systems. 
14. Identify and describe the regulators of healthcare, including govemment and non-government entities and outline the role of the federal, state, and local governments in the provision of healthcare.
    • Identify current legislation and standards which Impact access, privacy, confidentiality, and security of patient information.
15. Define key legal concepts related to healthcare including the impact of ethics, morals, fraud and abuse in a healthcare setting.
16. Apply legal principles, policies, regulations, and standards for the control and use of health information.
17. Describe procedures for handling patient requests for access to health information and policies and statutes governing the release of confidential health information.
18. Describe the information protected by the HIPM Privacy Rule.
19. Explain the legal concerns that arise from the electronic health record (EHR).

1. Define key legal concepts related to healthcare including the impact of ethics, morals, fraud and abuse in a healthcare setting.
2. Apply legal principles, policies, regulations, and standards for the control and use of health information.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.

BTAC 145 - Introduction to ICD Coding

1. Describe the purpose and historical development of the International Classification of Diseases (ICD).
2. Explain the concepts of patient privacy and confidentiality as they relate to diagnostic code assignment.
3. Describe the standards and impact of ethical coding.
4. Describe the organization and format of the ICD code reference tools.
5. Define and use ICD coding conventions including instructional terms and notations.
6. Describe the structure and content of the Alphabetic Index and the Tabular List.
7. Interpret the conventions that are followed in the Alphabetic Index and the Tabular List.
8. List the steps in the diagnostic coding process.
9. Locate appropriate diagnostic codes using the ICD Alphabetical Index and the Tabular List.
10. Assign and appropriately sequence ICD codes for diagnostic conditions.
11. Identify and use references important to accurate ICD diagnostic code assignment.
12. Analyze medical record information, apply appropriate coding guidelines, and assign correct ICD codes.
13. Explain the use of diagnostic groupings (DRG’s), taxonomies, nomenclatures and clinical vocabularies such as SNOMED-CT.
14. Define the use of specialist classification systems such as the Diagnostic and Statistical Manual of Mental Disorders (DSM) and the International Classification of Diseases for Oncology (ICD-O.).

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 146 - Introduction to CPT Coding

1. Identify the use and purpose of Current Procedural Terminology (CPT) coding.
2. Describe the importance of CPT coding to healthcare reimbursement.
3. Explain the relationship between CPT, Healthcare Common Procedure Coding System (HCPCS) and ICD Procedures (ICD-9 Volume Ill and ICD-10-PCS).
4. Interpret the formats, citations, conventions, and symbols used in CPT.
5. Describe the organization and content of the CPT manual.
6. Define key terms used in the CPT coding system. Locate procedural terms in the CPT index.
7. List steps in assigning a CPT code. Describe the purpose and correct use of modifiers.
8. Discuss the purpose, structure, and key guidelines associated with each of the sections of CPT codes.
9. Describe the purpose and correct use of HCPCS codes and modifiers.
10. Read and interpret source documents to identify all services and procedures to be coded. Identify and explain the factors of Evaluation and Management (E/M) code assignment.
11. Explain the levels of E/M service.
12. Analyze medical record information, apply appropriate coding guidelines, and assign correct CPT and HCPCS codes.
13. Describe legislative regulations that impact CPT coding.
14. Discuss the use of other procedural groupings such as; Ambulatory Payment Classifications (APC) and Resource Utilization Groups (RUG’s).

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 147 - Beginning Keyboarding-Alphabet Keys

1. Key the alphabet by touch using correct technique.
2. Use a computerized keyboarding program.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 148 - Keyboarding-Mastering 10-Key and Symbols

1. Develop 10-key skills using the proper touch typing technique.
2. Develop keyboarding symbols skills using the proper touch typing technique.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 149 - Keyboarding-Speed and Accuracy-Skill Building

1. Develop correct touch keyboarding technique.
2. Increase keyboarding speed at a minimum of 10%.
3. Improve accuracy by obtaining a minimum error reduction of 10%.
4. Demonstrate accurate proofreading.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 150 - Introduction to Windows

1. Identify and demonstrate use of Windows desktop.
2. Locate information using Windows Help and Support.
3. Manage files and folders using File Explorer.
4. Modify the desktop environment.
5. Customize the computer using the control panel.
6. Demonstrate the ability to use Windows applications effectively.
7. Monitor the performance of the computer and maintain the computer using System Tools.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 151 - Word: Create, Edit and Format Documents

1. Demonstrate Word basics.
2. Create, save and edit documents using Microsoft Word.
3. Edit and format font, paragraph, and document levels.
4. Preview and print documents.
5. Insert and format headers and footers.
6. Insert and apply section formatting.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 152 - Word: Tables and Sharing Documents

1. Insert and format tables.
2. Sort and apply formulas to table data.
3. Convert text to a table.
4. Insert and format graphic elements.
5. Use reviewing tools.
6. Create and modify references.
7. Modify document properties.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 153 - Word: Mail Merge and Other Productivity Tools

1. Use and create templates.
2. Customize theme colors, fonts, and effects.
3. Create and apply mail merge features using multiple data sources.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 154 - Word: Create a Newsletter

1. Construct a newsletter.
2. Develop a document design.
3. Insert and format graphical objects.
4. Update a linked object.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 155 - Word: Creating Forms, Macros and Document Security

1. Create a digital form.
2. Insert and format controls.
3. Set formatting restrictions and protections.
4. Use digital signatures to authenticate documents.
5. Record, edit and run macros.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 162 - Introduction to Excel

1. Identify and manage components of the Excel screen.
2. Prepare and format a worksheet.
3. Insert formulas and functions.
4. Move data within and between worksheets and workbooks.
5. Create and modify tables, charts, and lists.
6. Enhance the display and printed formats of worksheets and workbooks.
7. Utilize file management skills.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 163 - Advanced Excel

1. Format worksheets using advanced formatting techniques, work with templates and workbooks.
2. Use advanced functions.
3. Use analysis tools.
4. Manage and audit worksheets.
5. Collaborate with workbooks.
6. Use data from the internet and other sources.
7. Utilize file management skills.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 164 - Access: Create and Modify a Database

1. Design and create a database, including tables and queries.
2. Navigate among the objects in an Access database.
3. Sort and filter data within tables and queries.
4. Establish Relationships within the database.
5. Share data with Excel.
6. Back up, compact and repair Access files.
7. Utilize file management skills.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 165 - Access: Use Queries to Produce Information

1. Create a calculated field in a query.
2. Create expressions with the Expression Builder.
3. Demonstrate the order of precedence.
4. Create and edit Access functions.
5. Perform date arithmetic.
6. Create and work with data aggregates.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 166 - Access: Create and Modify Forms

1. Establish data validity.
2. Create and modify a lookup field.
3. Create and modify a multivalued lookup field.
4. Work with input masks.
5. Create forms by using the Form Tool.
6. Create custom forms in Design view.
7. Create subforms.
8. Design functional formats.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 167 - Access: Create and Modify Reports

1. Plan a report.
2. Use different report views.
3. Create and edit a report.
4. Identify report elements, sections, and controls.
5. Add grouping levels in Layout view.
6. Add fields to a report.
7. Use the Report Wizard. 

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 175 - Instructor Assistant

1. Assist the instructor and work individually with students, doing tutorial-type work and checking papers.
2. Apply subject-matter knowledge being covered.
3. Demonstrate and reinforce interpersonal skills.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 177 - BTAC Work Experience 1

1. Identify and become acquainted with people in professional settings.
2. Demonstrate work place skills appropriately with others in their degree field.
3. Recognize and adapt to specific aspects of a career.
4. Improve previously acquired skills.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 178 - BTAC Work Experience 2

1. Identify and become acquainted with people in professional settings.
2. Demonstrate work place skills appropriately with others in their degree field.
3. Recognize and adapt to specific aspects of a career.
4. Improve previously acquired skills.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 179 - BTAC Work Experience 3

1. Identify and become acquainted with people in professional settings.
2. Demonstrate work place skills appropriately with others in their degree field.
3. Recognize and adapt to specific aspects of a career.
4. Improve previously acquired skills.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 180 - Medical Coding Professional Practice Experience

1. Code and audit ICD-10, CPT and HCPCS Level II authentic coding cases with a high degree of accuracy.
2. Utilize online encoder software to locate and validate codes, and review guidelines and edits.
3. Describe the role of coders in a variety of healthcare settings including hospitals, physician’s offices, clinics or other appropriate sites.
4. Explain the necessary qualifications to become a professional medical coder including certification and continuing education requirements.

1. Abstract diagnostic and procedural terminology to accurately assign ICD-10-CM, CPT-4 and HCPCS level II codes.
2. Utilize a computerized encoder to determine procedure values based on RBRVS (resource based relative value scale), coding guidelines based on LCD (local coverage determination), NCD (national coverage determination) and CCI (correct coding initiative) edits.
3. Complete all general medical practice management software tasks such as registering and scheduling patients, searching and reviewing medical records online, entering codes, payment and other electronic health record (EHR) tasks.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 184 - Internet and Basic Web Design

1. Discuss and describe the history of the internet, World Wide Web.
2. Discuss and test other Internet applications.
3. Recognize and apply HTML tags.
4. Develop a homepage.
5. Develop .jpg and .gif images using a paint/graphics program.
6. Demonstrate the use of .jpg and .gif image files in a web page.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 185 - Introduction to Microsoft Access

1. Design and create a database.
2. Add and delete records.
3. Edit and restructure database.
4. Create basic input screens.
5. Create basic reports.
6. Filter and sort records.
7. Perform basic queries.
8. Group data logically.
9. Customize forms.
10. Format and personalize reports.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 186 - Advanced Microsoft Access

1. Design and modify multi-table databases.
2. Import and attach foreign tables.
3. Design multi-table queries.
4. Design action queries using visual basic and SQL.
5. Design single-and multi-table forms.
6. Design single-and multi-table reports.
7. Create macros.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Quantitative and Symbolic Reasoning - Quantitative Reasoning encompasses abilities necessary for a student to become literate in today’s technological world. Quantitative reasoning begins with basic skills and extends to problem solving.

BTAC 187 - PowerPoint: Preparing a Presentation

1. Identify and implement PowerPoint elements.
2. Create, open and edit a presentation.
3. Add and format slides.
4. Work in different views.
5. Apply slide show timings, animations and transitions.
6. Print a presentation using various layouts.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 188 - PowerPoint: Design with Graphics and Multimedia

1. Create, insert and format shapes, SmartArt, and WordArt.
2. Apply Quick Styles and customize shapes.
3. Insert and modify images and video clips.
4. Record and play narration.
5. Create and format tables and charts.
6. Import and link information between applications.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 189 - PowerPoint: Customize and Incorporate Web Features

1. Create and modify master presentation.
2. Create and customize presentation elements, including animation, slide shows, and templates.
3. Insert and edit links.
4. Add action buttons.
5. Save, preview, and publish a presentation as Web page.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 191 - Excel: Introduction to Formulas and Functions

1. Identify Excel window components.
2. Enter, edit and format data.
3. Insert and delete cells, rows, columns and worksheets.
4. Use cell ranges to move, copy, paste, paste special, and AutoFill.
5. Manage and format worksheets.
6. Create and copy formulas applying correct order of precedence and cell referencing.
7. Distinguish and apply basic functions.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 192 - Excel: Charts and Working with Large Worksheets

1. Create, modify and enhance charts.
2. Freeze rows and columns.
3. Hide and unhide rows, columns, and worksheets.
4. Protect a cell, a worksheet, and a workbook.
5. Modify settings and options for printing worksheets.
6. Apply basic table management and formatting.
7. Sort, filter and total data.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 193 - Excel as a Database

1. Design and create tables based on data table theory.
2. Import data from text files and other sources.
3. Apply advanced formatting, filtering and sorting.
4. Create and use range names.
5. Use advanced functions.
6. Create, format and apply PivotTables and PivotCharts.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 194 - Excel: Data Consolidation and What-If Analysis

1. Consolidate and use data from multiple worksheets.
2. Create and apply validation rules.
3. Audit formulas.
4. Set up a Watch Window.
5. Create one-variable and two-variable data tables.
6. Use What-if Analysis tools.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 195 - Excel: Collaboration, the Web, and Macros

1. Collaborate by comparing spreadsheets using tracking tools.
2. Save workbooks in different formats.
3. Review and modify Excel options.
4. Customize the ribbons and toolbars.
5. Activate and utilize add-ins.
6. Create, modify and use templates, themes, and styles.
7. Create, modify and use macros using VBA.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 214 - Introduction to Information Security

1. Discuss the history of computer security and how it evolved into information security.
2. Identify the key terms and critical concepts of information security.
3. Discuss the threats posed to information security and the more common attacks associated with those threats.
4. Identify major national laws that relate to the practice of information security.
5. Define risk management and identify management’s role.
6. Identify the business continuity plan and the disaster recovery plan and their parts.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 216 - Computer Support Internship I

1. Monitor and supply all printers.
2. Troubleshoot and report hardware and software issues.
3. Assist students with hardware and software concepts.
4. Clean and maintain computer hardware.
5. Explain and assist students with network login procedures.
6. Assist instructors during class time.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 217 - Computer Support Internship 2

1. Assist students with hardware and software concepts.
2. Troubleshoot and report hardware and software issues.
3. Assist instructors during class time.
4. Monitor and supply all printers.
5. Train novice lab assistants.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 220 - Technology in the Legal Office

1. Describe the technology used in the legal office and possible related ethical issues.
2. Describe how the Internet and cloud computing are utilized in the legal process.
3. Apply word processing, spreadsheet, database and presentation concepts in the legal office.
4. Explain the significance and use of case management programs.
5. Identify the responsibilities and possible issues in the archival process within the legal office.
6. Describe the process of electronic discovery and related issues in that discovery.

1. Implement calculator/computer technology to solve problems.
2. Successfully integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.

BTAC 235 - Legal Office Procedures

1. Differentiate types of law practices and positions within a law office.
2. Demonstrate the Code of Ethics practiced in the legal environment.
3. Execute proper phone techniques and message taking for the legal office.
4. Implement proper procedures for legal file management.
5. Identify and apply procedures for appointment scheduling, docketing, and billing.
6. Examine and apply the Washington state legal research techniques and resources.

1. Implement calculator/computer technology to solve problems.
2. Integrate Microsoft Office software applications to present information in a meaningful manner.

• Critical Thinking - Critical thinking finds expression in all disciplines and everyday life. It is characterized by an ability to reflect upon thinking patterns, including the role of emotions on thoughts, and to rigorously assess the quality of thought through its work products. Critical thinkers routinely evaluate thinking processes and alter them, as necessary, to facilitate an improvement in their thinking and potentially foster certain dispositions or intellectual traits over time.
• Responsibility - Responsibility encompasses those behaviors and dispositions necessary for students to be effective members of a community. This outcome is designed to help students recognize the value of a commitment to those responsibilities which will enable them to work successfully individually and with others.
• Written Communication - Written Communication encompasses all the abilities necessary for effective expression of thoughts, feelings, and ideas in written form.